FAQs

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Product Questions
Pricing Questions
File Questions
Editor Questions
Shipping Questions
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Product Questions:

• How many cards are in a deck?
  • Our standard decks are 54 cards. For a small fee, you can add cards to your deck.
• Can you design my chips/markers for me?
  • We do not provide designing services but our online editor makes it very easy to create your own.
• Can I print a different picture on each card?
  • Yes, there are several different options that allow for this.
  • Full House, A Royal Flush, Go All In, Up the Ante.
• What kind of stock are the playing cards printed on?
  • 330gsm cardstock with UV gloss coating.
• Do you offer custom-printed boxes?
  • No, but our clear boxes allow you to see your cards.
• How do I note special requests, such as “I don’t want my cards corner-rounded”?
  • During the checkout process, below each product, you can add special instructions.
• Am I limited to what I can put on my cards?
  • Adult (NSFW) and private cards ARE allowed. Images or content are NOT shared or accessible by anybody outside of production.

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Pricing Questions:

• Do you charge extra to    customize both sides of the cards?
  • No.
• How much are poker cards?
  • 1 Deck – $24.99
  • 2 Decks – $13.99 each
  • 3-25 Decks – $9.99 each
  • 26-100 – $8.50 each
  • 101-250 – $7.90 each
  • 251-499 – $7.55 each
  • 500+ – $7.30 each
• How much are poker chips/markers?
  • The first stack of 25 chips is $15 and $10 per additional stack of 25.

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File Questions:

• What kind of files can I upload?
  • .JPEG, .PNG, and .TIFF are all acceptable
• What size should my files be?
  • The trimmed size of poker cards is 2.5×3.5 inches. Please allow for bleeds by adding .25 inch to your file (2.75×3.75 inches).
• What resolution should my files be?
  • 300 dpi/ppi is sufficient for most artwork.
  • If your image contains text or fine detail, 600 dpi/ppi is recommended.

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Editor Questions:

• How do I pick the “common back”?
  • The first card in the editor is the “common back”. The next card is the bottom card of the deck.
• How do I delete an image?
  • Select “Easy Editing” at the top of the editor. Then select your image and click “Clear Picture Box”.
  • Click here for a video explanation.
• Why is my image getting cut off on the sides?
  • The trimmed size of poker cards is 2.5×3.5 inches. Please allow for bleeds by adding .25 inch to your file (2.75×3.75 inches).
• How do I change the order of the playing cards?
  • Drag the thumbnails at the bottom of the editor to move your cards.
• How do I add text to my chips/markers?
  • Add a text box at the top of the editor.
  • Select the “Size & Position” icon and change the width and height to .5.
  • Change position to Left: 0 and Top: 0.
  • Click here for a video explanation.
• Can I start a project and come back to it later?
  • Yes. When you create an account, you will be able to login at any time and access “My Projects”.
• Do you offer a desktop version of your editor?
  • Yes, we have a desktop editor for Mac and Windows.

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Shipping Questions:

• How long does it take to get my cards/games/chips?
  • All cards and games that require cards (Monopoly, Clue, and Sequence) take two weeks to ship.
  • Chips/markers and games that do not require cards ship within 48 hours.
• Do you ship outside of the United States?
  • We currently do not ship outside of the United States.
  • Many of our customers use reship.com or Shop2Ship.com to ship our products internationally.
• How much do you charge for shipping?
  • Shipping is included for cards and chips/markers.
  • Shipping for all board games is $15.

If you have any other questions feel free to chat or call us at 561-805-3000

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